Rokholt Group (“Rokholt”) IS NOT an Authorised Distributor of the products and is not affiliated in any way with Omron, Yaskawa, Schneider Electric, Rockwell Automation, Siemens or any other listed manufacturers. Manufacturers' Warranties DO NOT apply, and Manufacturers' Support DOES NOT apply to any products sold by Rokholt Group.
- New Sealed – An unused product packed in sealed original packaging, sourced through surplus inventory channels. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
- New Open Box - An unused surplus product packed in opened original packaging, sourced through surplus inventory channels. The product may be from an older series or design. Packaging may show signs of shelf wear, such as markings, discolouration, label residue, or previous handling. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
- New No Box- An unused surplus item that is missing the original packaging. The product may show minor signs of handling or shelf wear, such as markings or discolouration, but it remains in brand-new, unused condition. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
- Refurbished - The product has been professionally restored to working order. It may have been previously used, or unused with cosmetic imperfections such as scratches or marks. Fully tested and operational. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
- Used - This item is in used condition that may have visible cosmetic wear such as scratches, marks, or discolouration. Its functionality has not been tested and cannot be guaranteed. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
- Repair - This service covers the professional testing, assessment, and repair of the product. The part will be inspected and, where possible, restored to working condition. If the item is deemed beyond economical repair, only testing and associated shipping costs will apply. Rokholt Warranty: 1 Year on completed repairs. Manufacturer's Warranty and Support NEVER apply.
- Service Exchange – The product supplied as a refurbished replacement in exchange for the customer’s faulty unit. The exchanged unit has been professionally restored, tested, and confirmed fully operational. The faulty unit must be returned within the agreed timeframe; failure to return it will result in the full refurbished unit price being charged. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
- Remanufactured - A previously used product that has been fully disassembled, inspected, cleaned, and restored to meet original manufacturer specifications. Any worn or defective components are replaced, the unit is reassembled, tested to full operational standards, and certified for resale.
Product Conditions for Rockwell Automation Allen-Bradley
- Surplus Sealed Pre-Owned - SURPLUS product in original sealed packaging sourced through a surplus supplier. The product may be of older version or design. The packaging may have markings, signs of discolouration and wear. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
- Surplus Open Pre-Owned - SURPLUS product in original opened packaging sourced through a surplus supplier. The product may be of older version or design. The packaging may have markings, signs of discolouration and wear. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
- Surplus Rokholt Pre-Owned - SURPLUS product in Rokholt packaging (missing original packaging) sourced through a surplus supplier. The product may be of older version or design and may not come with documentation and accessories. Rokholt Warranty: 1 Year. Manufacturer's Warranty and Support NEVER apply.
Rockwell Disclaimer: Rokholt is not an authorised surplus dealer or affiliate for the Manufacturer of this product. The products are used or pre-owned surplus and may have older date codes or be an older series than that available direct from the factory or authorised dealers. Because Rokholt is not an authorised distributor of this product, the Original Manufacturer’s warranty and Support does not apply. While many Allen-Bradley PLC products will have firmware already installed, Rokholt makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. Rokholt also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from Rockwell, its distributors, or any other source. Rokholt also makes no representations as to your right to install any such firmware on the product. Rokholt will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.
